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Now, customers can self-provide for 50% of interactions. It is a earn-get: Our workforce has double enough time to focus on tickets that need human focus, and customers are acquiring considerably quicker responses.ΔΙ.Π. Έρευνα Δημοσιεύσεις Ερευνητικά Πεδία Ερευνητικά Εργαστήρια Διατριβ�